Great from far, but far from great
Reviewed on Thursday September 22, 2005 by M. J., Toronto, Canada
I have had my Treo 600 Smart Phones for nearly two years now. I say "Smart Phones" because this is currently the second replacment unit. The Rogers rep runs when he sees me coming in now and number three Treo 600 here is bombing again.
But first: A review.
One of the things I liked about my Palm V was the Grafitti function. That does not exist on the Treo, so that was disappointing, however not a show-stopper. The phone lookup is nice and you can dial directly from the contact list. The other functions are typical Palm, so if you like the Palm Pilot, you 'll probably like the Treo. The connectivity to the PC is typical Palm but the hardware seems almost "after thought" and I've broken two car chargers and the PC cables. They are very delicate and require kid-gloves. The desktop charger and the uplink work, but not together anymore. The case is not useful if you use the stylus because it has a thick plastic covering on it, so I cut it off and applied that Palm screen cover sticker on it instead. But now the case is lose and it wiggles around in it.
And lets finish with a complaint:
The first just stopped working. One day, about 3 months after getting it, the green light was flashing as usual, but nothing worked. The screen was black. I soft and hard rebooted it, but it was dead. So they gave me another one. Within 6 months, the "Orange Splotch" bacteria infected the screen and Palm sent me another one. Now, the screen is so dark under any setting that it cannot be read without straining. It appears to be a contrast problem that "brightness" cannot address.
There are numerous websites where the whiners complain about how inefective and inconvenient it is to use, but suffice it to say that if you really enjoy your Palm Pilot, keep it and get a regular boring phone until Palm figures this out. Or, of course, you could get a BlackBerry which is infinitely better anyway. Thats what I'm going to do.