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AT&T

 
AT&T Mobility LLC, marketed as simply AT&T, is a wholly owned subsidiary of AT&T that provides wireless services to 138.8 million subscribers in the United States including Puerto Rico and the U.S. Virgin Islands. AT&T Mobility is the second largest wireless telecommunications provider in the United States and Puerto Rico behind Verizon Wireless.

Originally known as Cingular Wireless from 2000 to 2007, a joint venture between SBC Communications and BellSouth, the company acquired the old AT&T Wireless in 2004; SBC later acquired the original AT&T. Cingular became wholly owned by AT&T in December 2006 as a result of AT&T's acquisition of BellSouth.

In January 2007, Cingular confirmed it would re-brand itself under the AT&T name. Although the legal corporate name change occurred immediately, for both regulatory and brand-awareness reasons both brands were used in the company's signage and advertising during a transition period. The transition concluded in late June, just prior to the rollout of the Apple iPhone.

On March 20, 2011, AT&T Mobility announced its intention to acquire T-Mobile USA from Deutsche Telekom for $39 billion. If it had received government and regulatory approval, AT&T would have had more than 130 million subscribers. However, the U.S. Department of Justice, the Federal Communications Commission, and AT&T Mobility's competitors (such as Sprint Corporation) opposed the move on the grounds that it would substantially reduce competition in the cellular network market. In December 2011, in the face of both governmental and widespread consumer opposition, AT&T withdrew its offer to complete the merger.
 

 
Customer Service & Support


 
 
Customer Service:
  • 611 from AT&T mobile phone
  • 800.331.0500 
Every day 8am - 9pm Local time

24/7 support for travel abroad: +1.314.925.6925
 
Star services - Make payments, check your balance, check usage, and upgrade your wireless device at no extra charge. Available 24/7.
 

PREPAID Customer Service:
  • 611 from AT&T mobile phone
  • 800.901.9878
Monday - Friday 7am - 10pm Local time
Saturday - Sunday 9am - 7pm Local time

24/7 support for travel abroad: +1.408.962.1025

Star services - check your balance and more at no extra charge. Available 24/7.
 

Order New Service:
  • 888.333.6651 
Monday - Friday 8am - midnight ET
Saturday - Sunday 8am - 11 pm ET
 

  • 877.782.8870
Available 24/7


Disability Resources:
  • TTY: 866.241.6567 
  • Voice: 866.241.6568 
Monday - Friday 10am - 10pm ET
Saturday 11am - 7:45pm ET
 

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