Doro Phone For Seniors?
Reviewed on Saturday December 11, 2010 by Cathy, Toronto
Not as easy for Snrs as you think. large keys and display are helpful. It is not as easy to use or set up as it was advertised to be.
An 88 yr old friend purchased this phone. NO instructions in the box on how to program the Emergency Button feature, only a reference to a website. My friend went to the nearest Rogers store where she was quickly shown how to do this. She is not "computer/phone savy" and when she got home without written instructions was unable to successfully program her phone. I offered to help and found the instructions are on the Doro website. Not having internet or transportation, I visited to the Rogers Rogers has a fire wall that blockes doro.com
We have finally got inst. and the Emerg. button programmed Our friend pressed the Emergency button on Thursday. When we were unable to track her down she didn't respond when the phone reached the first emergency contact we contacted police. The police advised that there was no guarantee that Rogers would give them (Police) the approx location (a 500 Yard radius) of the phone. "It depends on who is on duty at Rogers. Some will not divulge the inforamtion even to the police."
As it turned out, the button was pressed by accident.
I would highly recomend you use the "On (3)" setting which requires the user to press the button three (3) times before it texts and autodials the 5 emerg contacts. This may reduce the number of accidental activations. Another potential solution is to ensure that the purchaser has a "hard" case for the phone to protect this button from being pressed inadvertently.
Also, you need to know the general whereabouts, itinery/schedule of the senior. A 500 yard radius is large (one square kilometre). This will significantly reduce the search area and the time required to find them in an emergency.