Stability issues, DNS, etc.
Reviewed on Monday May 9, 2011 by H, Bromont, QC, Canada
At first we liked the idea of having our phone/data systems connected to a wireless service. Then we realized that our fax wouldn't work on the NetComm, due to the analog-digital conversion of audio. Next issue was the modem's stability. The phone service would sometimes be down, without the modem giving any indication of a problem; after a reboot, the phone worked again. Repeat 3-4 times per week.
Our network provider had a VERY BAD DNS SERVICE, so in order to navigate the web, we had to switch to a public DNS. We used Google's at 126.96.36.199 and 188.8.131.52, and noticed an immediate decrease in failed webpages.
Last issue was related to the data service. We were limited to 5/7/10+ GB per month and had to pay extras if we used more than 10 GB. We tried everything but kept using 12-15 GB per month, which cost us approx. 115$ per bill. Since the upload/download speed and lag were subpar (medium speed at best), we canceled our subscription.