Samsung Jack i616

I have had many phones and work for a wirelesswave location and have yet to work with a phone that is not as easy to get around, as fast, and amazing as my samsung jack. everything is pretty much one click away. also a verrrry durable wireless phone.

i got this phone a little over a year ago and it just like died
every time i try to turn it of it will get to the windows mobile screen then before it can get to the home screen it will shut down
can anyone help me with this
thx

I got this phone for free and I still think I over paid...I have spent more time on the line with tech support than any other call.
I exchanged the first handset because it would not hold a charge, the second one holds the charge but I was told that I need to shut down the phone everyday to prevent it from freezing, which I did but now I need to run the phone on the "Edge" network because it does some freaky stuff when I run in 3G.

My opinion, this is the worst piece of cr*p ever!!!

this phone has been nothing but problems, no liq damage or physical damage at all. the battery life is terrible and it always re-sets itself. It has been replaced 3 times under warranty.