Can only hear callers on audio
Reviewed on Sunday September 9, 2018 by Nina, London
I have had the Pixle for just under a year and experienced the same problem with the audio, at first I could only hear calls on loud speaker, this was fixed after spending 40 minutes on the phone to customer services and clearing caches. The next day callers couldn't hear me or I then even if on loud speaker. I have never dropped the phone so am wondering how this has happened? Google have confirmed that they will exchange it (probably for a refurbished one) but I'm still quite disappointed that this is a well known problem that retailers are choosing to ignore. I purchased the phone through Dixon Currys who sent me from pillar to post and finally agreed to repair if I was happy to wait over 4 weeks for a diagnostic test.