Google Pixel

Also known as the Pixel Phone by Google

Networks:

Canada: Bell, Fido, Koodo Mobile, Rogers, TELUS
US: Verizon Wireless

Released:

October 2016

Features:

  • Android 7.1 (Nougat)
  • 5-inch FHD AMOLED display
  • 12.3 MP camera with 4K video
  • Pixel Imprint – Back-mounted fingerprint sensor for fast unlocking

Latest Reviews

3 Stars out of 5

Can only hear callers on audio

Reviewed on Sunday September 9, 2018 by , London
I have had the Pixle for just under a year and experienced the same problem with the audio, at first I could only hear calls on loud speaker, this was fixed after spending 40 minutes on the phone to customer services and clearing caches. The next day callers couldn't hear me or I then even if on loud speaker. I have never dropped the phone so am wondering how this has happened? Google have confirmed that they will exchange it (probably for a refurbished one) but I'm still quite disappointed that this is a well known problem that retailers are choosing to ignore. I purchased the phone through Dixon Currys who sent me from pillar to post and finally agreed to repair if I was happy to wait over 4 weeks for a diagnostic test.
2 Stars out of 5

Audio problem can't make basic calls or listen to music

Reviewed on Friday August 24, 2018 by , OH
I've been having problems with my phone with the audio/mic not working for the past couple months and already contacted customer support. The problem will fix after clearing my cache and restarting my phone very often but won't work again. I haven't even tomake calls for the past months so whenever someone calls me I answer the phone but the other line won't hear me and vise versa. I usually just end up txtng them. A couplsonths have passed and I thought it will be fixed with a new software release of some sort but still not working. I had enough and ended up buying a new one (I don't know why I should stick with pixel again despite of the bad experience I had and frustration). Perhaps because I didn't want to switch to another carrier and content with project fi and the convenience that I can contact customer support anytime I want and don't have to deal with waiting in queue for hrs. The only good thing about the phone is the camera and the unlimited storage I get but other than that I can't use the basic thing of contacting people or listening to music or videos through my apps. Can't even take videos with my phone anymore. It's very frustrating!
1 Star out of 5

DONT BUY ONE

Reviewed on Tuesday July 3, 2018 by , Jacksonville Fl
Google employee Brian Rakowski responded to the post by saying the company is aware of the issue and that a software update will not be able to fix it, as it pertains to a flaw in the manufacturing. As he explains: “The most common problem is a hairline crack in the solder connection on the audio codec. This will affect all three mics and may result in other issues with audio processing. This problem tends to be transient because of the nature of the crack. Based on temperature changes or the way you hold the phone, the connection may be temporarily restored and the problems may go away. This is especially frustrating as a user because, just when you think you’ve got it fixed, the problem randomly comes back. We believe this problem is occurring in less than 1% of phones and often happens after a few months of use (it could be triggered by dropping the phone that may not cause any visible external damage).”

However, help is on the way. Rakowski says that Google will replace any Pixels exhibiting this problem and “are taking additional steps to qualify refurbished phones to make sure they don’t have this mic problem.” He says that Pixel phones manufactured within the past month shouldn’t exhibit the microphone flaw and recommends going back to the place where you purchased the phone to request a warranty replacement.

We shall see if Google stands behind its product.
1 Star out of 5

Google pixel worst phone ever

Reviewed on Monday July 2, 2018 by , Ky
We have had 4 Google pixels in 8 months. They all ran hot n turn off. They all drop calls. Just took 15 calls to make 1 call because it goes mute. Verizon will NOT let us switch because of contract. We will NOT continue to do business with Verizon n advise not to buy junky Google Pixels!!