DONT BUY ONE
Reviewed on Tuesday July 3, 2018 by Christie Cummins, Jacksonville Fl
Google employee Brian Rakowski responded to the post by saying the company is aware of the issue and that a software update will not be able to fix it, as it pertains to a flaw in the manufacturing. As he explains: “The most common problem is a hairline crack in the solder connection on the audio codec. This will affect all three mics and may result in other issues with audio processing. This problem tends to be transient because of the nature of the crack. Based on temperature changes or the way you hold the phone, the connection may be temporarily restored and the problems may go away. This is especially frustrating as a user because, just when you think you’ve got it fixed, the problem randomly comes back. We believe this problem is occurring in less than 1% of phones and often happens after a few months of use (it could be triggered by dropping the phone that may not cause any visible external damage).”
However, help is on the way. Rakowski says that Google will replace any Pixels exhibiting this problem and “are taking additional steps to qualify refurbished phones to make sure they don’t have this mic problem.” He says that Pixel phones manufactured within the past month shouldn’t exhibit the microphone flaw and recommends going back to the place where you purchased the phone to request a warranty replacement.
We shall see if Google stands behind its product.