Virgin's 30-Day Guarantee

November 2, 2009
Virgin Mobile LogoInterested to see how Virgin is going to stack up against the others over the next few months?

Effective November 3rd, Virgin is going to introduce a 30-day “You’ll Love Us Guarantee.” That’s correct, according to Virgin they state “We know you’ll love being with us. That’s why we back it up with our 30-day 'You’ll Love Us Guarantee.' Take us for a spin, and if you haven’t fallen for us in 30-days just return your phone and pay for the airtime used. Easy as that.”

'Good To Know' facts about this new guarantee:
  • You have 30 days to return your postpaid phone if you don’t love us!
  • Return the phone for refund where it was purchased
  • Only pay for the monthly plan charge, overages + activation fees
  • No Cancellation fees within 30 days (& no minute counting)
Apart from that guarantee, Virgin also hopes to entice new customers by offering half a dozen new rates under the myPLAN rate plans.

Posted in: Virgin Mobile