Fido 4G & LTE Wireless Network Canada Coverage Maps
* The map is a general representation of wireless coverage where indicated. The areas shown are approximate. Actual coverage area may vary from map graphics. Reception may be affected by various factors, including system availability and capacity, customer's equipment, signal strength, topography and environmental conditions. Charges are based on the location of the site receiving and transmitting the signal, not the location of the subscriber. Extended Coverage is available to select Fido postpaid wireless customers with a compatible device and with data roaming enabled (for access to data services). Extended Coverage provides LTE speeds in select areas. Intended for limited occasional use. Certain services/features are not available or may have limited functionality.
FREQUENTLY ASKED QUESTIONS
What network does Fido operate on?
Fido operates on the Rogers LTE network, which covers 96% of Canadians.The powerful 700 MHz signal means fewer barriers between you and connecting to the stuff you love. Plus, an extra layer of in-building micro-networks lets you find more connections in airports, hospitals, sports venues and malls.
What network bands and frequencies does Fido support?
Fido network currently supports following frequencies:
- GSM/EDGE: 850/1900 MHz
- 3G/HSPA: 850/1900 MHz
- LTE: Band 4 (1700/2100 MHz), Band 7 (2600 MHz), Band 17 (700 MHz)
Only devices that are compatible with the above frequencies will work on Fido network. To find out which network frequencies your device supports, refer to your phone's user manual or look your device specifications up on our site
I can't connect! Is there an outage on the Fido network right now?
Unfortunately, network issues do happen from time to time. But you can check to see if thereís a service outage in your area by following this link
then these steps:
- Select the service thatís most affected
- Enter your current address, major intersection or postal code
- Click on 'Check status'
What is the difference between a local call and a long distance call?
Wireless long distance is different from landline long distance because of the mobility of wireless. With a landline phone, only outgoing long distance calls are charged. However, with a wireless device, you are able to move around, so long distance charges may apply for receiving a call as well.
With your wireless phone, calls are defined as local or long distance based on local calling areas. Your location at the time of the call, your wireless phone number and the phone number called are all important factors in determining local calling areas and wireless long distance. You can look up Fido's current long distance rates at our long distance section
Can I still use my Fido phone if I travel to a different province in Canada?
- Voice calls: When you travel in Canada on the Fido network, your calls will be considered local or long distance and you will not incur roaming charges.
- Data: You can use your data services anywhere you have access to the Fido network. However this will vary depending on your deviceís network compatibility. Usage is deducted from your regular data bucket.
Can I still use my Fido phone if I travel to the US or to an international country?
- Voice calls: Roaming applies any time you go off the Fido network and are using your phone while connected to a partner wireless carrier. You can purchase a travel add-on before you leave Canada to save on roaming fees.
- Data: You can continue to use your data services anywhere there is a network supporting mobile internet (data roaming charges apply). Purchase a travel add-on to save on roaming fees, or check out the current roaming fees you will be charged if you don't buy an add-on.