Changes to Public Mobile Legacy/Pioneer Rate Plans

January 10, 2018 by
Public Mobile logo


Customers who joined Public Mobile before January 27, 2015 have what is known is a Legacy or Pioneer type rate plan. Pioneer customers are the only Public Mobile subscribers that have access to a 1-855-4PUBLIC call center for support, while more recent customers access support through an online forum.

Since the number of active Legacy/Pioneer accounts is slowly dwindling, the costs of maintaining call service support are increasing. In light of this, on February 15th Public Mobile is raising the price of all Legacy/Pioneer rate plans. These plans include:
  • $22 Province-Wide Talk
  • $28 Canada-Wide Talk + Text
  • $43 Canada-Wide Talk + Text + 1GB Data
  • $48 Canadian & U.S. Talk + Text + 1GB Data
  • $63 Canadian & U.S. Talk + Text + 2GB Data
Customers with any other rate plans will not be impacted by this price increase. To learn more about the specifics of this change visit publicmobile.ca/serviceupdate.

If any Pioneer customers are unhappy with this change, they can switch to PM's TELUS-owned sister company Koodo and get a similar rate plan there for the same price. This offer runs from January 10th until February 9th, 2018.


About Public Mobile: "Public Mobile is a self-serve, prepaid Canadian mobile brand launched on March 18, 2010 and acquired by TELUS in October 2013. Public Mobile was one of several new cellphone providers, which launched in Canada after a government initiative to encourage competition in the wireless sector." - Wikipedia

Source: Public Mobile

Posted in: Industry News, Koodo Mobile, Public Mobile, TELUS


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