Effective November 3rd, Virgin is going to introduce a 30-day “You’ll Love Us Guarantee.” That’s correct, according to Virgin they state “We know you’ll love being with us. That’s why we back it up with our 30-day 'You’ll Love Us Guarantee.' Take us for a spin, and if you haven’t fallen for us in 30-days just return your phone and pay for the airtime used. Easy as that.”
'Good To Know' facts about this new guarantee:
- You have 30 days to return your postpaid phone if you don’t love us!
- Return the phone for refund where it was purchased
- Only pay for the monthly plan charge, overages + activation fees
- No Cancellation fees within 30 days (& no minute counting)