Videotron

The Videotron network was launched in September of 2010. Infrastructure work for a pre-4G HSPA+ wireless network was done over the span of three years, Videotron now having its own cellular communications resources.

Currently, the company primarily serves Quebec, as well as the francophone communities of New Brunswick and some parts of Eastern Ontario.

Videotron also utilizes AWS, having a monopoly on the spectrum within the province of Quebec.

Customer Service

1-877-512-0911

If you're calling from your Videotron mobile phone, just dial 611

    Monday to Friday: 7:30 a.m. to 10 p.m.
    Saturday: 8 a.m. to 8 p.m.
    Sunday: 9 a.m. to 8 p.m.

24-hour Automated Service: 1-866-380-2967

Technical Support

1-877-380-2611

If you're calling from your Videotron mobile phone, just dial 611

    Available 24/7

Email

To email a Videotron representative, please click here.

Chat

To chat with a Videotron representative online, please click here.

Services for the hearing impaired (TTY)