Too expensive!!! Rip off!!!
Reviewed on Friday April 19, 2013 by Matthew, Caledon, ON
I live in Caledon, ON where you can not get cable. For the longest time, we had dial-up. It was way too slow. Then, we upgraded to a Portable Wi-Max 512kbps. At first, the speeds were fast enough. After a year, it became too slow. We needed high-speed.
In July 2011, we upgraded to this Turbo Hub service. I have to give credit, the speeds are fair. At first, we loved the Turbo Hub service. It was great to get high-speed.
Then, we got our first bill... It was about $100.00. The reason it was so high is because, every month, you get 3GBs for $45. That is way too little. You go over it so fast and then you have to pay $55 if you use 5GB. If you go over 5GB you pay $75 just ridiculous. After you go over 10GB, you pay $90 and after 15GBs you pay $10 per GB you use. One time, our Internet bill was $300!
If you are moving or live in the country and you are in need of high speed, I STRONGLY suggest you do not get this service unless you are a millionaire. Not to mention that this isn't even Internet. This is mobility. We found it advertised under Internet services. That is false advertising! Promise to not take this fraud!
Bell has been ripping us off for years now ever since the 70s when we moved to Caledon. We are sick of it! If you are the C.E.O of Bell or a a Bell associate, you can do us a BIG favor! Our 3 year contract in over in July... You can give us the cancellation number to cancel our home phone, satellite TV and our Turbo Hell. Oops... I mean *Hub. We will be getting our Internet from Xplornet, Tv from Shaw Satellite, and Comwave home phone.
Also, the Turbo Hub is suppose to go at even faster speeds than it does. I did a speed test, it goes 3mbps. Our neighbors have the 5mbps package from Xplornet. We compared speeds. Our neighbors got 6mbps.
This is the biggest rip-off service we ever had and we can't wait for July for our contract to be over! Since July is near, we would like to say in advance, "GOODBYE BELL!"