NETGEAR MBR 1210 Turbo Hub

Used a Bell Turbo Hub wireless router 14 months , paid all of their overuse charges , then they started having trouble with the local tower . Of course they assumed it was my fault (at first). Turned out to be the tower .After three weeks of no service , and no word when it would be back on line , I had to switch servers . You, guessed it , I'm being billed $200.00 cancellation fee. Jerks.

I live in Caledon, ON where you can not get cable. For the longest time, we had dial-up. It was way too slow. Then, we upgraded to a Portable Wi-Max 512kbps. At first, the speeds were fast enough. After a year, it became too slow. We needed high-speed.

In July 2011, we upgraded to this Turbo Hub service. I have to give credit, the speeds are fair. At first, we loved the Turbo Hub service. It was great to get high-speed.

Then, we got our first bill... It was about $100.00. The reason it was so high is because, every month, you get 3GBs for $45. That is way too little. You go over it so fast and then you have to pay $55 if you use 5GB. If you go over 5GB you pay $75 just ridiculous. After you go over 10GB, you pay $90 and after 15GBs you pay $10 per GB you use. One time, our Internet bill was $300!

If you are moving or live in the country and you are in need of high speed, I STRONGLY suggest you do not get this service unless you are a millionaire. Not to mention that this isn't even Internet. This is mobility. We found it advertised under Internet services. That is false advertising! Promise to not take this fraud!

Bell has been ripping us off for years now ever since the 70s when we moved to Caledon. We are sick of it! If you are the C.E.O of Bell or a a Bell associate, you can do us a BIG favor! Our 3 year contract in over in July... You can give us the cancellation number to cancel our home phone, satellite TV and our Turbo Hell. Oops... I mean *Hub. We will be getting our Internet from Xplornet, Tv from Shaw Satellite, and Comwave home phone.

Also, the Turbo Hub is suppose to go at even faster speeds than it does. I did a speed test, it goes 3mbps. Our neighbors have the 5mbps package from Xplornet. We compared speeds. Our neighbors got 6mbps.

This is the biggest rip-off service we ever had and we can't wait for July for our contract to be over! Since July is near, we would like to say in advance, "GOODBYE BELL!"

I too am p***ed at Bell. Been a customer for years (and years) and I'm still being held hostage to Bells 3GB limit. When I moved to the country (rural area) Bell had satilite service but when I finally moved and wanted to switch, I was told that they were discontinuing there Satilite internet serivce in 6-months and as such I couldn't sign up.

Well, I lived with dial up for years till I finally was provided cell serivce in my area. When the signal strength was finally boosted, I got thei Turbo Hub. It changed our lives from living on dial up.

However, I run my own buisness from home and my internet bill is crazy. I don't download movies or anything that would be considered high usage. But just running my buisness kill smy monthly limits. I can't expand my buisness because of it.

This rural internet issue needs to be fixed as it is killing Canada's market advantage. I have competitors in the US that are kicking my ass because I'm constantly monitoring my internet usage, hosting websites on third party services, and dealing with all the headaches that brings. If I could host my own servers I'd be on top. My fear is that by the time Rural internet is fixed, I may be squeesed out of business.

Wake up Bell (and all the others cariers) and CRTC, Canada is very quickly falling well behind. I used to be a staunch supporter of Canadian companies, but I can't wait till the big US telecom companies are allowed into Canada. Bell and the others need to be knocked off their monopolies once and for all.

Point Form:
- User since Apr 2011.
- First 3 months, switched 2 units, 1 sim card and as per reviews, nothing really solved and really think too much guessing from inexperienced customer service.
- MINUS 1 POINT

- July 2011
- All of a sudden, perfect service & Happy Camper since.
- Per Bell, tinkered with local tower 2km to west.

- previous satelite user and would never go back at present address.

- Present 'Issue' - In almost 2 yrs, NO Change in 15GB max Plan Size. We are constantly told that Bell has the BEST & FASTEST Network. Fibe has incredible plan sizes BUT NO CHANGE WITH TURBO HUB !!!
- MINUS 1 BIG POINT

Lastly, It is disappointing to think that in 2013, Rural folks still have issues receiving quality High Speed Internet when dial up is sooooooo ancient history, like 2005 eh !!!!!!!!!!!!. (Maybe Premier Dad's replacement, Kathleen (should we call her premier MOM), might help us since she wants to 'connect' with us rural folks by being the Ag minister in addition to her day job !!!)

I hope some of my experiences with both Turbo Hub and Satelite are of use in your choice of High Speed internet provider.