MiKe Plans & Services - Alberta
Roaming
U.S roaming
While in the U.S., you can:
- Voice Calls: Use your digital phone to call back to Canada and within the US - using your phone in the U.S is included in some plans and as low as 20¢ on others .
- Direct Connect: Direct Connect your Mike contacts and any US-based Direct Connect contacts while in the U.S. as well as back to Canada - all Direct Connect minutes in within the U.S. to the US are local, so a call from New York to L.A. costs as little as 20¢ per minute, billed by the second.
- Data Services: Access Packet Data services, messaging, wireless Web and e-mail - rates are based on individual service, charged by the megabyte.
Roam in more than 400 American cities at no additional charge and with no registration fee. Roaming coverage area services more than 60 per cent of the U.S. population.
Travelling Internationally
Travelling to Argentina, Brazil, Mexico or Peru?
With our international roaming service, you can take your TELUS Mobility Mike phone to these countries and still get many of the great Mike features you enjoy at home, like private Direct Connect, wireless Web access and voice mail.
* Prices are per minute and are listed in US dollars
** Applies to Direct Connect calls originating in the international country
- For calls originating and terminating within the International Country, dial the local number.
- For calls originating in the International Country and terminating in Canada or the US, dial + (plus sign), 1, the area code, then the phone number.
- For calls originating in the International Country and terminating in another International Country other than Canada or the US, dial + (plus sign), country code, then the phone number.
What you need to know
Before you roam internationally, you will need to activate International Calling on your account, which is subject to credit approval. To activate International Calling, you must call Client Care from within Canada. Dial *611 from your Mike phone or dial the local Client Care number.
For
calls to Client Care from outside of Canada, you must dial + (plus
sign), 1, and the 10-digit local Client Care number below that
corresponds to your home region:
Things you need to know when you’re calling internationally:
- Minutes used while roaming are not applied towards included minutes offered within your TELUS Mobility rate plan.
- While roaming, voice mail deposits will be charged $1.24 per minute plus long distance from the international destination to Canada. If your phone is turned off, incoming calls sent to voice mail will not be charged.
- To access voice mail from overseas, you will not be able to use the message keys on your handset. You will need to instead retrieve voice mail by dialing the + (plus sign), 1, and your 10-digit Mike number from your Mike phone. Normal airtime and long distance charges will apply.
