Mobile services provided by Koodo use TELUS Mobility's CDMA (850/1900 MHz), HSPA+ (850/1900 MHz), and LTE (1700/2100 MHz) networks. Koodo discontinued sales of all CDMA devices near the end of June 2011, and they remain unavailable outside of Northern Ontario and Manitoba.
See the Koodo coverage map for more detail.
*Fees are applicable on select customer service requests. See online for details.
Webstore Assistance 1-844-566-3697
From a Koodo device:
Hours of Operation
Monday to Friday, 9 a.m. to 9 p.m.
Weekends, 9 a.m. to 7 p.m.
Webstore Assistance: Tuesday to Friday, 3 p.m. to 9 p.m. EST
PO Box 11005 Succursale Postale Centre Ville