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Fido

Fido was formerly known as Microcell Telecommunications before being purchased by Rogers in November of 2004. Fido was the first Canadian provider to launch a GSM based network and the first in North America to offer GPRS (General Packet Radio Service).
Fido operates on the Rogers network.

In November, 2007, Fido announced the HSPA network was available to customers in 25 areas from Quebec City to Victoria.

In 2010, Fido made the HSPA+ network available to select markets across Canada.

Fido is expected to make the LTE network available sometime in the summer or fall of 2012.


Fido Customer Service

Web/Email: http://www.fido.ca/web/page/portal/Fido/GCT_ContactUs

Telephone:
611, free of charge, from your Fido
From Canada: 1-888-481-FIDO (3436)
From the U.S.: +1-514-933-3436
From abroad: +1-514-925-4590
Weekdays from 8:00 a.m. to 9:00 p.m., and weekends from 9:00 a.m. to 5:00 p.m.
You can also access self-serve 24/7, just press '1' to access the menu when you call.

Customer service in Cantonese or Mandarin:
Call toll free 1-866-888-3436, weekdays from 9:00 a.m. to 10:00 p.m. (Eastern Time)

Questions & New Activations:
Call toll free 1-888-945-3436.
Weekdays from 9:00 a.m. to 9:00 p.m., weekends from 9:00 a.m. to 6:00 p.m. (Eastern Time)

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