Fido

Fido was formerly known as Microcell Telecommunications before being purchased by Rogers in November of 2004. Fido was the first Canadian provider to launch a GSM based network and the first in North America to offer GPRS (General Packet Radio Service).

Fido Customer Service

To reach Customer Service, call 1-888-481-FIDO (3436) or 611, free of charge, from your Fido (weekdays from 8:00 a.m. to 9:00 p.m., and weekends from 9:00 a.m. to 5:00 p.m., your local time).

We also offer Customer service in Cantonese and in Mandarin. Call toll free 1-866-888-3436, weekdays from 9:00 a.m. to 9:00 p.m.

To contact Fido while you are travelling outside Canada, call +1-514-925-4590 (free of charge, from your Fido), weekdays from 7:00 a.m. to 12:00 a.m., and weekends from 8:00 a.m. to 9:00 p.m. (Eastern Time).