Samsung Cleo

DO NOT BUY THIS PHONE. I had to pay full price for this phone in April 2009 because I was not far enough along in my contract and my old phone had broken. Within 10 days it started acting up: shutting itself off and on, txt messages not going thorough, calls not going through, phone would call number but when the person picked up there was no sound they couldn't hear me I couldn't hear them, a days worth of messages coming in at midnight, when you would answer a call the phone woudl shut itself off, the volume not staying set to vibrate, etc. I contacted my local Bell Mobility dealer (who sold me the phone) and they would not replace it, only send it out for a software upgrade. So after being sent off for a week for an "upgrade" it came back and within 2 weeks (14 days!) started acting up again. CALLED Bell Mobility and was told it wasn't a problem with their service it was a problem with the phone and the only thing they could do was send it off for another "upgrade". They DID NOT tell me about the 1 year manufacturer warranty through Samsung, they REFUSED to replace the phone with a new one, they did not offer to send it to Samsung for me to have them fix it under warranty. THEY DID NOTHING. Was told by the local dealer that they only thing they can and will do for me was continue to send it out for "upgrades", even though he personally told me they have had many complaints about this model. Bell and Samsung should be ashamed to sell such a piece of crap!!!

I have the Samsung Cleo, and I don't know how the Zoom works on the camera. I have tried the navigation keys & they do nothing. I also don't know how to change the lighting for darker or lighter pictures.
As a phone, I like it. Took a while to get used to the size. I also can't get rid of the games that were installed on it. They are useless. I downloaded one new game. If I download 4 more, do they get rid of the old ones? The alarm works great. Use it a lot.

Not even two years into a 3-year contract on this phone and it will not hold a charge for more than a few hours. This phone is now good only for emergency use in the car. Never again, Samsung.

I bought this phone April/2009. I don't use it much, just the odd time I'm on the road. It worked great until recently. I went to get into my contacts and it shut down on me and rebooted. Same problem as lots of owners of this phone. I brought it back to Bell and the warranty is over. They wanted me to pay to have it serviced. I feel I should not be paying for something I have never abused !!! I called Samsung and got the same response, have it serviced. I don't feel it really should be serviced after having owned it for only 2 years with very little use.

To the idiot who posted that you need to update firmware. Ummm mine is updated as I'm sure many others have done the same. There have not been any updates for this phone since I purchased it ! Had nothing to do with firmware, it's the cheap parts they are using to make their product. I WILL NEVER EVER WASTE MY MONEY ON A SAMSUNG PRODUCT. YOU CAN BET ON IT. I still have a year left on my Bell contract. When it's done.. good bye Bell, good bye Samsung