Definitely Not a Fan...
Reviewed on Friday April 8, 2011 by Stephanie, Winnipeg, MB
Previously owning a Moto Krzr and a PCD TXTM8, I have to say that the Motorola Grasp is a huge step down from any other mobile I've used/tried out.
Aesthetically, it's quite nice: small, lightweight, and fun-looking QWERTY keyboard. There's easy-access side buttons for volume and whatnot, and a "Lock Keypad" button at the top of the phone.
As for practical use, it's quite irritating and inefficient. The raised-button keyboard is a little awkward to type on, and the infrared scrolling button doesn't always respond well. Short, quick movements and exaggerated directional movements both warrant unwanted results in regards to cursor movement.
The user interface/home menu is not too pretty looking or useful: one wrong swipe or too much pressure applied, and you'll be loading Bluetooth instead of pulling up your contacts. Also, I've experienced accidentally calling someone while attempting to respond to a text message, and not even being aware of doing so.
When receiving messages, the phone doesn't always vibrate or ring. After having the phone for two days, the initial prompt screen is glitching when receiving a text: it will show the wrong sender and the wrong time. It's a minor detail, but if you invest in a phone, do you not expect it to work appropriately?
So, basically, my complaint is that the Grasp is ergonomic in neither software nor physical use. I'm disappointed in myself that I let the salesperson talk me into purchasing it. If you're looking for something more reliable or more serious, look elsewhere.