Reviewed on Monday April 25, 2011 by Glenyce, Regina
We have a three year contract because the phones cost approx. $400.00/per phone in sept 2009, both had to be repaired in Sept 2010 one: loss of sound, case issues (flip up) and screen blacking out. Although it was in the one year period, we had to pay the repairs, we asked for a replacement, these phones quit working properly before "one year" of use. It is seven months later (after repairs by sasktel), no screen and no voice and we still have 17 months left on a contract. Apparently the "ribbon" is gone and we have now been told that it would be better to invest in a "cheap" phone for the remainder of the contract then to repair the phones and to buy out the contract with Sasktel. We were also told that these are "old phones" and were considered "old" in 2009. I thought we buying good phones, new technology, that would at least last for a three year contract......why are you offering a three year contract when the phones are useless in a year and why didn't the phone get replaced by LG is this is a "common Problem" with these phones? Now, how do I get "parts" for these phones. There must be some techs out there willing to repair phones for less than what you are charging without guarantees.