Bell

Bell Mobility is a division of Bell Canada selling wireless services across Canada. As of Q4 2009 Bell Mobility had over 6,833,000 wireless subscribers. As of Q4 of 2010, Bell Mobility owns over 50% of the Canadian wireless service market share making it the current leader of wireless providers in the country.

In July 2006, Bell Mobility assumed responsibility for the former Aliant wireless operations in Atlantic Canada and continued to do business there as Aliant Mobility until rebranding as Bell in April 2008.

On November 4, 2009, Bell launched its HSPA+ network which covers approximately 93% of the Canadian population. Their network also utilizes CDMA, PTT, 1xRTT and 1xEVDO technology.

On September 14, 2011, Bell launched LTE in Toronto and surrounding areas.

On October 29, 2011, Bell expanded its LTE coverage to include the cities of Halifax and Dartmouth in Nova Scotia and Belleville in Ontario.

At the end of Q2 2011, Bell Mobility and its affiliates combined had over 7 million subscribers.

Bell-owned Virgin Mobile Canada and Solo Mobile, as well as Loblaws' PC Mobile, operate as MVNOs on the Bell Mobility network.

Bell Support

Web: http://support.bell.ca/en-on/Customer_service/Contact_us/

Help with your mobile phone

From your mobile phone: *611 (no charge)
From any phone: 1 800 667-0123
From the U.S.: 1 800 667-ROAM (7626)
Anywhere in the world: +1 514 420-7748
Hours of operation
Monday to Friday, 8 a.m. to 9 p.m.
Weekends & Statutory holidays, 9 a.m. to 6 p.m.

Help with data services (email, etc.)

From any phone in Canada and the U.S.: 1 877 328-2123
Anywhere in the world: +1 514-420-7748
Hours of operation
24 hours a day, 7 days a week

Help with billing

If all your Bell services appear on one bill
From Ontario and Québec: 310-BELL (2355)
From North America: 1 800 668-6878
Hours of operation
Monday to Friday 8 a.m. to 7 p.m. ET
Saturday 8 a.m. to 5 p.m. ET
Sunday Coming March 2011

If you get a separate bill for your mobile service
From your mobile phone: *611 (no charge)
From any phone in Canada: 1 800 667-0123
From the U.S.: 1 800 667-ROAM (7626)
Local numbers: 416 674-2233 (Ontario)
514 420-7777 (Québec)
Hours of operation
Monday to Friday 8 a.m. to 9 p.m.
Weekends & Statutory holidays 9 a.m. to 6 p.m.

Help with how to pay a bill that's past due

From your mobile phone: *777 (no charge)
Ontario, Quebec & Atlantic provinces: 1 800 361-2613
Hours of operation
Monday to Friday, 8:30 a.m. to 6 p.m. ET
Alberta & British Columbia: 1 800 387-3961
Hours of operation
Monday to Friday, 7:30 a.m. to 6 p.m. PT

Help in Cantonese or Mandarin

From your mobile phone: #838 (no charge)
From any phone: 1 888 884-8333
From the U. S.: 1 800 667-ROAM (7626)
Anywhere in the world: +1 514 420-7748
Hours of operation
Monday to Friday, 10 a.m. to 9 p.m.

Help with your prepaid service

From your mobile phone: #321 (no charge)
From any phone: 1 888 537-9999
Local numbers: (416) 674-2233 (Ontario)
(514) 420-7777 (Québec)
Hours of operation
Monday to Friday, 9 a.m. to 5 p.m.

Help with your pager

(416) 674-PAGE (7243)
1 800 387-PAGE (7243)
Hours of operation
Monday to Friday, 8:30 a.m. to 5:30 p.m.